Customer Excellence Sales Account Manager
Are you passionate about Account Management?? Do you thrive on giving an unrivalled level of exceptional customer service?? Do you know the manufacturing market well? Are you driven and accomplished in self-management?? ……………………….
If so fantastic, as we are looking for an Experienced Customer Excellence Sales Account Manager with Manufacturing experience to join our client based in Whitstable. You MUST have a current clean driving licence, in order to meet your clients.
Hours of work: 08.00 to 17.00 Monday to Thursday and early finish Fridays 08.00 to 13.00
All About the ROLE!
You will manage existing key accounts ensuring customers receive the best experience.
Placing orders and following these through to conclusion-
Monitoring customer open order coverage, trends and historical usage patterns
Maintain and develop best-in class relations with your Key customer contacts, growth and retention are VITAL!
Working to KPI’s and adhering to SLA’s
Overseeing administration functions undertaken by the Admin Support Team
You will be expected to be able to travel within the UK to meet customers and potentially internationally!
All About YOU!
Outstanding proven customer service
Professional communication both written and verbally
Ability to analyse data and proactively utilise the results
To be Innovative and self-motivated
MS Office proficient
Ideal but not essential to have a second fluent language
This is a great opportunity to work for a supportive client, who can’t wait for you to showcase your capabilities and grow within their company.
Please only apply if you fully match the skills and experience required. If you have not had contact from us within 72 hours of your application, due to receiving high volumes of applications, please assume that your application has been unsuccessful on this occasion.