Graduate, Customer Services, Insurance, Financial, Financial Services
We are currently recruiting for an employer of choice located on prestigious Kings Hill for a Claims Assessor.
It is important to qualify these are non-sales roles and you are not targeted. Instead, its all about ensuring the smooth flow of the Insurance Claims journey for the client and ensuring the customer care and service provided is memorable, for all the right reasons, whilst continually building on the exceptional reputation of the company.
The role is with a large corporate organisation that is proud to offer the most amazing working conditions, a very friendly professional and supportive environment where they train and nurture their employees, where self-development and improvement is encouraged and supported.
This company also offers exceptional company benefits.
What we are looking for in an individual:
Previous experience working in a Customer Service, Financial Services or Insurance Services environment is desirable.
This could also be ideal for a recent graduate looking to step into an insurance related role where on the job training is provided.
Main purpose of the role:
The Claims Assessor is placed within the Protection Claims team
Type of claims dealt with in this department: Life, GAP/Motor, RTI, Accident & Sickness, Unemployment and Life Event Claims
The role involves assessing and validating claims within limits of authority
Gathering any information required in order to do so in an efficient and timely manner.
Updating system records to accurately and clearly reflect the claim journey and keep the customer informed at all times
Skills & Behaviours we are seeking in an individual:
First class interpersonal skills with the ability to communicate with a wide range of people
Courteous yet assertive
Respect for customer and business confidentiality
Strong customer service delivery etic
High standards of personal motivation and initiative
Excellent verbal and written communication skills
The ability to prioritise workload and meet deadlines
Organised and methodical
A high attention to detail
The ability to work to the principals of Treating Customers Fairly or as you would wish to be treated
Hours of work & salary:
This is a permanent position.
Monday to Friday 9am – 5pm
You will be working 36.25 hours per week, although our client could look to consider part time hours
Flexible working options.
Salary £18,500.00 per annum, pro rata for part time hours
If you would like to be considered for this role, please email your CV as soon as possible.
For further information on this opportunity please contact:
Tel: 01303 220844