Job Details

 

Claims Assessor

Ref: HMCA/KH Salary: ££18.5K + bens Contract Type: PermanentLocation: Kings Hill

Skill Set

Graduate, Customer Services, Insurance, Financial, Financial Services

We are currently recruiting for an employer of choice located on prestigious Kings Hill for a Claims Assessor.

 

It is important to qualify these are non-sales roles and you are not targeted. Instead, its all about ensuring the smooth flow of the Insurance Claims journey for the client and ensuring the customer care and service provided is memorable, for all the right reasons, whilst continually building on the exceptional reputation of the company.

 

The company:

The role is with a large corporate organisation that is proud to offer the most amazing working conditions, a very friendly professional and supportive environment where they train and nurture their employees, where self-development and improvement is encouraged and supported.

This company also offers exceptional company benefits.


What we are looking for in an individual:

Previous experience working in a Customer Service, Financial Services or Insurance Services environment is desirable.

This could also be ideal for a recent graduate looking to step into an insurance related role where on the job training is provided.

 

Main purpose of the role:

The Claims Assessor is placed within the Protection Claims team

Type of claims dealt with in this department: Life, GAP/Motor, RTI, Accident & Sickness, Unemployment and Life Event Claims

The role involves assessing and validating claims within limits of authority

Gathering any information required in order to do so in an efficient and timely manner.

Updating system records to accurately and clearly reflect the claim  journey and keep the customer informed at all times


Skills & Behaviours we are seeking in an individual:

First class interpersonal skills with the ability to communicate with a wide range of people

Courteous yet assertive

Respect for customer and business confidentiality

Strong customer service delivery etic

High standards of personal motivation and initiative

Excellent verbal and written communication skills

The ability to prioritise workload and meet deadlines

Organised and methodical

A high attention to detail

The ability to work to the principals of Treating Customers Fairly or as you would wish to be treated

 

Hours of work & salary:

This is a permanent position.

Monday to Friday 9am – 5pm

You will be working 36.25 hours per week, although our client could look to consider part time hours

Flexible working options.

Salary £18,500.00 per annum, pro rata for part time hours

 

If you would like to be considered for this role, please email  your CV as soon as possible.

 

Heather@rsfl.co.uk

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Consultant Details

For further information on this opportunity please contact:


Heather Morgan

Tel: 01303 220844

Email: Heather@rsfl.co.uk

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